Complex Fraud Team Leader in Manchester

Manchester

Not Specified

Permanent

Counter Fraud

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Complex Fraud Team Leader

About the Role

Complex Fraud Team Leader
Manchester
Hybrid
Contract Type – Permanent

About HF

People. Not just lawyers

We’re not your typical law firm – we’re people with a passion for helping our clients and each other achieve the best possible outcomes. We are leading legal advisers to the insurance and commercial sectors across the UK & Ireland, known for our innovation, client focus, and long-lasting relationships. We do things differently, with a forward-thinking approach built around our clients’ needs, supported by cutting-edge technology and a culture built around people from a wide range of backgrounds who are taking an equally wide range of routes to building their careers in law.

About the team

Our Complex Fraud team sits at the forefront of HF’s fraud strategy, working with major insurers to investigate and litigate large-scale, high-value, and strategically complex fraud cases. You’ll join a driven, collaborative, and high-performing group of specialists who share knowledge, support development, and consistently deliver best‑in‑class results for clients. The team is known for its innovative fraud strategies, strong commercial outcomes, and excellent client relationships.

What you’ll be doing

• Conducting file reviews and audits to ensure high‑quality case management
• Supervising File Handlers, managing performance, workloads, time recording, holiday cover, and absence
• Monitoring KPIs and service standards to maintain exceptional delivery
• Driving financial performance through billing oversight and payment collection
• Leading team engagement, productivity, and compliance with contracted hours
• Providing training, coaching, and performance reviews
• Producing MI reports for audits, reviews, and tender processes
• Supporting recruitment and working closely with the People Team
• Ensuring compliance with firm standards, Solicitors’ Accounts Rules, and Practice Management requirements
• Overseeing profitability and success rates across fixed-fee and hourly-rate work

What do I need?

• Minimum 4 years’ experience handling complex fraud cases
• Proven supervisory and fee‑earning experience
• Strong commercial awareness of departmental and firm-wide strategy
• Excellent understanding of insurance law, CPR, and relevant case law
• Highly organised, able to manage multiple priorities and deadlines
• Strong communicator with experience engaging senior stakeholders
• An inspirational people leader who motivates and drives performance
• Advanced Excel skills and strong analytical capability

What’s in it for you?

Apart from the competitive salary you’d expect, our package of benefits reflects our values of partnership, innovation, and being real people. We’re committed to creating a dynamic workplace where everyone feels supported, empowered, and part of our success.

You’ll enjoy:

• 25 days’ annual leave (rising to 30 with service) + Holiday Buy Scheme
• Life Insurance & Income Protection
• Private Medical Insurance & Healthcare Cash Plan
• Employee Assistance Programme & Digital GP services
• Pension Scheme
• Electric Car Scheme
• Enhanced Maternity, Paternity & Adoption Leave
• Hybrid & Flexible Working Options
• Discounted Gym Membership & Employee Discount Hub
• Flu & Eyecare Vouchers – and more!

What next?

If HF sounds like a place where you could belong, we'd love to learn more about you!
Submit your CV here and we’ll be in touch if we have any opportunities that match your experience and interests. If we don’t have something right now, we’ll keep your details on file and may reach out in the future as part of our talent pipeline.

Apply

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