Team Leader Outsourced Solutions
Great team leaders are hard to come by! Not everyone finds it easy to lead, inspire and motivate and that’s ok. But if this is something you excel at, this role is for you!
Our Outsourced Solutions department are looking for someone with great interpersonal skills who thrives on getting the best out of people, someone who takes pride in coaching and mentoring their team to deliver the best possible results.
We are looking to hear from individuals who are based near to our Manchester, Liverpool, Leeds, Southampton or London offices.
What will you be doing?
You will be not only working independently but as part of a successful Outsourced Solutions team. Our Outsourced Solutions Team handle Insurance claims on behalf of some of the biggest Insurers in the Market.
You will be confident reviewing quantum, valuing general and special damages and finalising case plans, including providing next steps advice.
Experience of working within a Claims Department is critical to this role as we act for Insurers to lead the way in Customer Service and Cost Management.
You will supervise and provide guidance to ensure the correct procedure and process is followed, effectively supporting to ensure all cases are dealt with in compliance with Solicitors’ Accounts Rules and Law Society Practice Management Standards.
What do I need?
For this role, we are looking for someone who has previous experience in managing a team, while enhancing performance and who has a focused client service approach.
You will be able to guide and advise your team on best practice while identifying training needs for the best output alongside frequent analysis of Management Information.
Here is what Head of Department, David Ingleson, says about the role;
“This person will be nurturing people and helping to shape their career path so we are looking for someone organised, motivated and dynamic who can guide their team through a myriad of challenges.”
About HF
HF is one of the UK’s leading providers of legal and handling services to the insurance and commercial sectors. Established in 1969, the firm currently provides legal services to 12 of the UK’s 20 largest insurers in specialist areas such as Counter Fraud, Large & Catastrophic Injury, Motor, Disease, Casualty, Aviation, Recoveries, Costs and Credit Hire.
Over the past 5 years, HF has expanded rapidly, significantly investing in its people and adding commercial services to our traditional insurance client base.
Ranking 5th Best Law firm to work for in relation to pay, work/life balance, career development, management, culture, and office, HF and provide you with an environment where you can be yourself and thrive!! Sounds great? We’re always looking to recognise and reward our people for the work they do. Here are just a few of the benefits you will have access to as part of our team:
- 25 days’ annual leave (in addition to public holidays), increasing to 30 days with service
- Private healthcare provision
- Company pension scheme
- Enhanced parental leave
- Electric Vehicle Scheme
- Cycle to Work scheme
- Life insurance and income protection
- Employee Assistance Programme & Digital GP service
- Season ticket loans
- Flu vouchers
- Bonus scheme
- HF Discount Hub
Sounds great! What next?
If you’re ready to make a difference and help us develop our greatest asset - our people - apply now! We can’t wait to meet you! If you would like more information, please contact [email protected].
As an equal opportunities’ employer, we're passionate about inclusive hiring approaches. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll do our best to support you.
To apply
Please follow the links below.