Business Analyst

Want to work for a multi award winning legal firm with my many more nominations this year?!

At HF technology and innovation is at the forefront our of minds! Just take a look at our recent innovations, like HOLT and Spyglass, which have led us to be named 'Most Innovative Law Firm of the Year' and 'Best Use of Technology'!

Help us to continue this success as a Business Analyst within our team! 

This is a key position within the IT department, performing business analysis activities for the identification, assessment and definition of; managing resources and providing an effective and proactive link between our IT teams and business management.

You will ensure IT processes and policies are applied and under quality assurance activities to ensure high standards of documentation and deliverables whilst working in collaboration with the Development, MI and Test Teams and Operational Managers to understand and deliver successful business solutions.

What will you be doing?

• Responsible for end to end business analysis for system and projects; including requirements gathering, facilitating workshops, business impact analysis, writing technical specifications, User Stories, design/UI specification and implementation support.  
• Ensure team values and working practices, specifically planning, communication, documentation and delivery, are followed and supported.  
• Contribute to the creation of project documentation, analyse and impact assess business requirements. Working to high standards of accuracy and complying with IT and team policies and guidelines.  
• Collaboratively engage and communicate effectively, with all levels of stakeholders and potentially clients, to elicit and investigate requirements and clearly explain technical solutions.  
• Collaboratively work with internal and external colleagues to design solutions and ensure delivery of desired outcomes for small and large projects.  
• Investigate and analyse complex technical system and operational processes and produce as-is and to-be process maps for stakeholder and technical use.  
• Develop with IT and the business, recommendations on different solutions, determine business, resource and cost impact and long-term scalability of solutions.  
• Work with the training department, business leads and end-users in the implementation and embedding of process change 

What are we looking for?

• Previous business analysis experience  
• Experience of implementing software and process solutions 
• Ability to work with stakeholders at all levels of the organisation 
• Experience working with agile methodologies  
• Ability to work under pressure and to tight deadlines  

 We would like it if you have the below desirable skills:

• Experience in case/claims/customer management systems 
• Experience with financial systems, ideally within a legal environment 
• Exposure to SAFe, ITIL, SDLC or other project management or IT service delivery methodologies 
• Exposure to legal or insurance industry